On January 1, 2011, the New York State Hospitality Industry Wage Order ("Wage Order") went into effect. It makes substantial changes to the rules governing payment of wages to employees in the hospitality industry. Here are some of the more important changes:
Hourly Wage Rates Required
The Wage Order expressly requires hourly rates of pay for all non-exempt employees, except for commissioned salespersons, and disallows a daily, weekly, salary, piece rate or other non-hourly rate.
Minimum Pay Rates
The current minimum wage in New York is $7.25 per hour. The Wage Order alters the calculation of this minimum wage for workers in the hospitality industry by increasing the minimum cash wage and decreasing the amount of the permissible tip credit. For example, it increases the minimum hourly wage rate for tipped food-service employees from $4.65 to $5.00, and thereby reducing the tip credit wage to $2.25/hour.
Tip Pooling and Sharing
The Wage Order also drastically changes the treatment of "tip sharing" and "tip pooling," allowing mandatory tip pooling for the first time. Pursuant to the Wage Order, employees eligible to receive shared tips or distributions from a tip pool must perform, or assist in performing, personal service to patrons as a principal and regular part of their duties.
Employees eligible to receive shared tips or distribution from a tip pool include, but are not limited to, wait staff, counter personnel who serve food to customers, bus persons, bartenders, service bartenders, barbacks, food runners, captains who provide direct food service to customers, and hosts who greet and seat guests. Eligibility is always based on the employee's duties, not the employee's title.
Hospitality employers may not require directly tipped employees to contribute a greater share of their tips to indirectly tipped employees (through tip sharing or tip pooling) than is customary and reasonable.
Gratuities
The Wage Order explicitly requires hospitality employers to distribute to employees the full amount of any house-imposed charges on guest bills that are "purported to be a gratuity." There will now be a rebuttable presumption that any charge made by a customer, in addition to charges for food, beverage, lodging, and other specified materials or services, including but not limited to any charge for "service" or "food service," is a charge purporting to be a gratuity.
Service Charges
The Wage Order provides that in order for an employer to retain a charge for the administration of a banquet, special function, or package deal, the employer must clearly identify the charge as an "administrative" charge and notify the customer in writing that the charge is not a gratuity or tip and that it will not be distributed as a gratuity to the employees who provided services. When imposing service charges, employers have the burden of demonstrating by "clear and convincing evidence" that a reasonable person would not have understood the charge to be a gratuity.
Uniform Maintenance Pay
The Wage Order also contains a new "wash and wear" exemption, making employers in the hospitality industry exempt from having to pay to clean it's employees' uniforms if the employer provides uniforms constructed of "wash and wear" fabrics that can be laundered routinely along with personal garments, does not require ironing, dry cleaning, daily washing, commercial laundering, or other special treatment, and if the number of uniforms provided are consistent with the average number of days per week worked by the employee.
Meal Allowances/Credits
Pursuant to the Wage Order, the meal allowance/credit is increased to $2.50 per meal for all workers.
Tip Credit Card Fees
The Wage Order permits an employer to deduct, from the tip left an employee on a charge card, the amount of credit card processing fees actually incurred on that charge for employee tips on a pro-rata basis.
Notice Policies
Similar to the recent changes to the New York Labor Law, employers in the hospitality industry are required to give each new employee written notice of the employee's regular payday, regular hourly rate, overtime hourly rate, and the tip credit, if any, to be taken from the basic minimum hourly rate. The required notice must also state that extra pay is required if tips are insufficient to bring the employee up to the basic minimum hourly rate.
If you have any questions with respect to any of these new requirements, we recommend speaking with a New York employment attorney as soon as possible.